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Senior Billing Analyst

Company: CO-OP Financial Services
Location: Rancho Cucamonga
Posted on: April 10, 2021

Job Description:

US-CA-Rancho CucamongaReq No. 2021-7586Category Business/Client SupportType Full-TimeThe OpportunityWe are seeking a talented Senior Billing Analyst who is primarily responsible for billing, reconciliation, and analytical reporting. The position will be responsible for: validating accuracy of contract pricing to invoice, reviewing the invoice for accuracy before delivery, reconciliation of monthly invoices to billing source data files, validating the billable data coincides with the billing source data, managing disputes with the client, manages credits due to the client, reports back-bill and pending items to management, prepares hybrid client billing as needed, as well as assists with trending review. Acts as liaison between Billing and all other supporting departments. This role will also be responsible for assisting the clients CBE/CRM with client calls and open billing inquiries. What You Can Look Forward to Reviews contract pricing accuracy and alignment with client invoice. Validates invoice data matches billing source data. Validates billing source data reconciles with billable data from billing application. Reports and tracks disputes with client. Reports and tracks all back-bill and pending items to Accounting and management. Responsible for hybrid client billing as needed. Tracks launch dates of new products and services for the Billing and Accounting teams. Participates in product launch calls and reports impact to Billing and Accounting teams. Performs trending analysis. Assists with client analysis and invoice/billing reviews. Participates in special projects assigned by management. Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks. Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions. What You'll Need to Succeed Completion of high school, or equivalent. Three to five years of billing experience with progressive responsibilities, including three years as Senior Billing Associate or equivalent training and/or experience. Experience in the administration of complex billing scenarios. Experience with Monarch is required. Experience with Microsoft Excel and Access is required. Four year college degree in finance or accounting is desirable or a combination of education and experience. Experience in Softrax and Great Plains application is desirable. Experience with Tableau is desirable. Strong understanding of contract and incentive terms and provisions outlined in various contracts and agreements. Strong knowledge of Microsoft Excel (i.e. Pivot tables, Vlook-ups, etc.) and Microsoft Access. Knowledge of Microsoft Office (Word, Access, Outlook, Excel). Strong critical thinking skills. Must be detail oriented. Good analytical skills. Strong customer service skills. Strong organizational skills with the ability to effectively manage large amounts of detailed information. Strong verbal and written communication skills. Ability to work in a fast paced environment. Ability to meet stringent deadlines. Strong troubleshooting and problem solving skills. Good time management skills. Why Join CO-OP?CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce; ensuring that our employee base reflects the consumers we serve; cultivating a workplace in which every employee can live up to their full potential. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP's commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver. With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech. The Perks Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services. Great Work/Life Benefits - Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays. Health benefits - medical, dental, & vision plus wellness programs and gym reimbursements. 401K with generous company match. Tuition reimbursement. PI133589715

Keywords: CO-OP Financial Services, Rancho Cucamonga , Senior Billing Analyst, Accounting, Auditing , Rancho Cucamonga, California

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