Behavioral Health Care Manager
Company: Alura Workforce Solutions
Location: Rancho Cucamonga
Posted on: January 12, 2021
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Job Description:
PositionBehavioral Health Care ManagerDescriptionUnder the
direction of the Behavioral Health and Care Management Leadership,
this position provides high quality, effective care management to
members. Care Management is broadly defined, and can include
outreach and engagement to members, engaging members in skilled
therapeutic interactions to promote health behaviors, coordination
of care, resource linkages, working with other professionals and
organizations in the community to ensure quality of care for
members, seamless transitions of care, and facilitating the right
care and the right time for the member. This position works
collaboratively with members of their own team, members and
families, and other professionals. As a licensed clinician, this
position provides clinical expertise, clinical leadership, and
clinical oversight in a variety of ways within the Behavioral
Health and Care management departments. This position, like all
positions within the Behavioral Health Department, is expected to
model behavioral health principles of relationship-based care, as
well engage in promoting education and understanding of behavioral
health and its importance in whole health, to those within the
company and in the community.- Skillfully develop therapeutic
alliances with members and utilize evidenced based communication
skills in assisting members. 2. Establish and maintain effective
goodwill relationships with coworkers, supervisors and other
colleagues, and collaboratively work with team members. 3. Model
the highest ethical behavior in care for members, as well as in
relationships with co-workers, supervisors, and colleagues in the
community. 4. Advocate for members to receive the highest quality
care, in a timely manner, within company network. 5. Coordinate
with internal and external health partners to support Members'
comprehensive care needs. 6. Provide effective Care Management for
members, including care coordination, linkage to resources, support
in transitions of care, facilitating member self-efficacy and
self-management, and all other activities associated with high
quality, evidenced-based care management. 7. Engage and collaborate
with staff outside the BH department, or with those outside BH
discipline, to provide integrated care to members. 8. Responsible
for assisting Members with care coordination needs, including, but
not limited to the following: a. Conduct comprehensive, holistic
assessment according to the scope of clinician-both telephonically
as well as in person. b. Assimilate assessment information into an
individualized care plan (ICP). c. Communicate ICP with Member,
approved family or caregiver and other Members of the care team. d.
Participate in inter/transdisciplinary care team meetings to share
information, update and inform care plan. e. Coordinate with
internal and external health partners to support Members'
comprehensive care needs. f. Participate and lead (as necessary)
care transition plan responsibilities. 9. Engage in proactive,
member-centered utilization and quality review of Behavioral Health
and Care Management services by members. 10. Provide crisis
intervention to individuals, as well as providing support and
clinical guidance to others who engage in this work. 11.
Participation in Behavioral Health and Care Management team and
department meetings. 12. Model continuous quality improvement
philosophy and engage in quality improvement initiatives and
projects. 13. Provide clinical trainings and other learning and
development activities, within areas of expertise, inside and
outside the behavioral health department. 14. Model supportive and
collaborative relationships with members, co-workers, and community
relations. 15. Participate in other committees as needed, or as
directed by the BH supervisors, managers or Directors. 16. Engage
in all employee training and comply with all policies.Requirements*
Minimum of 3 years of experience performing or facilitating
Behavioral Health services. Experience working successfully within
a team and experience in developing and maintaining effective
relationships with both clients and coworkers is mandatory.*
Behavioral Health services experience in a health clinic
psychiatric hospital medical facility, or health care clinic
strongly preferred. Experience in clinical services, both mental
health and substance use preferred. Experience in motivational
interviewing and/or other evidenced based communication strategies
preferred.* Master's degree from an accredited institution
required.* Possession of an active, unrestricted, and unencumbered
license in a Social Services related field. (License in Social Work
(LCSW) or Marriage and Family (LMFT) preferred).* Yes, must have a
valid California Driver's license and valid automobile insurance.
Must qualify and maintain driving record to drive company vehicles
based on insurance standards of no more than three (3) points.*
Familiarity with Managed Care and discharge planning is required.*
Knowledgeable and skilled in evidenced based communication such as
Motivational Interviewing, or similar empathy-based communication
strategies.* Understanding of and sensitivity to multi-cultural
communities.* Deep understanding and knowledge of mental health and
substance use conditions, including both acute and chronic
management.* Awareness of the impact of unmitigated bias and
judgement on health; commitment to addressing both. Knowledge of
whole health and integrated principles and practices is preferred.*
Bilingual (English/Spanish) preferred.
Keywords: Alura Workforce Solutions, Rancho Cucamonga , Behavioral Health Care Manager, Executive , Rancho Cucamonga, California
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