Product Manager
Company: CO-OP Financial Services
Location: Rancho Cucamonga
Posted on: April 10, 2021
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Job Description:
US-CA-Rancho CucamongaReq No. 2021-7520Category ProfessionalType
Full-TimeThe OpportunityWe are seeking a talented Product Manager
to be responsible for product management, enhancement
identification and strategic direction for the successful delivery
of product and service offerings within their assigned vertical for
CO-OP Financial Services. This position is fully-remote. That means
we are open to talent across the country and the person in this
position will be able to continue working remotely even after we
transition back into our physical office locations. What You Can
Look Forward to Creates overarching product strategy collaborating
with internal stakeholders and clients on priority setting and
requirements definition of product enhancements. Acts in a
leadership capacity in developing and implementing strategies for
assigned product solutions. Creates long and short term product
strategy based on market factors, client input and CO-OP Financial
Services strategic objectives. Works on various product
enhancements and projects, including, but not limited to new
markets, new product/service and opportunities for partnerships and
business alliances. Works collaboratively with internal
stakeholders, vendors and clients to clearly define market problems
to be solved. Performs market discovery, develops project charters
and leads initiatives through the Product Development Lifecycle.
Responsible for the development and execution of go to market plans
and leads the collaboration across stakeholders in order to fully
commercialize new solutions. Identifies new revenue and expense
savings opportunities. Leads the research, analysis, and
development of new product enhancements, services and markets for
assigned product vertical. Performs ongoing competitive analysis in
order to better understand market pricing, product differentiators
and solution gaps. Considered the SME for assigned products.
Assists with vendor management of third party relationships that
impact assigned products including understanding/facilitating
contract terms, SOWs, pricing, invoicing and SLAs. Responsible for
reporting risks that are identified to the appropriate team and/or
management. Additionally, responsible for managing, monitoring and
reporting risks within the scope of your work area, to include, but
not limited to Information Security risks. Actively supports our
CO-OP culture and embraces our core values of Work as Partners,
Communicate Openly and Honestly, Demonstrate Excellence and
Champion Change in all interactions. What You'll Need to Succeed
Bachelor's degree plus minimum of 4 years in a product management
role, or equivalent training and/or experience. 7+ years of
experience in the financial services/payment processing industry;
10+ years preferred. Proven formal project or program management
experience. Proven track record of launching products in market.
Financial Services Industry knowledge. Knowledge of payments
processing (Debit/Credit/ATMs/Shared Branch). Understanding of
branch operations from teller line to back office. Product
lifecycle management from ideation to sunset. Integration
components, including but not limited to APIs. Strategic planning
experience, including both long range and annual operating plan
development. Responsibility for P&L management and meeting
financial objectives. Internal and external ROI development.
Business analytics and KPI management for assigned product.
Leadership of cross functional teams in a matrixed environment.
Must demonstrate strong reasoning skills and possess excellent
communication abilities - both written and verbal. Independent
critical thinking skills and the ability to proactively anticipate
and problem solve. Demonstrates drive, initiative and commitment in
supporting Debit Channel goals and objectives. Must be a successful
individual contributor as well as an effective team member.
Demonstrated experience in Microsoft Word, Excel, PowerPoint, CRM
platforms and related tools required for success working in this
role. Pragmatic Marketing certification a plus. Why Join
CO-OP?CO-OP is committed to fostering a workplace where every
employee feels valued, respected, and connected. We are dedicated
to understanding, attracting and engaging a diverse workforce;
ensuring that our employee base reflects the consumers we serve;
cultivating a workplace in which every employee can live up to
their full potential. The result of this effort is an inclusive
environment where diverse talent thrives. You will be part of an
organization that focuses on a strong culture and embodies the
credit union movement philosophy of People Helping People. CO-OP's
commitment to reflecting our own core values and purpose extends
beyond how we serve our clients and the products that we deliver.
With more than 35 years of industry leadership, CO-OP Financial
Services is the largest, most comprehensive credit union service
organization in the nation. CO-OP serves as THE credit union
technology engine, bringing payments solutions, engagement services
and strategic counsel to help credit unions optimize member
experiences to consistently provide seamless, personalized
multi-channel offerings, while delivering secure, sophisticated
fraud mitigation service. CO-OP serves more than 3,000 client
credit unions, with 60 million debit and credit cardholders, nearly
30,000 surcharge-free ATMs and more than 5,600 shared branches
nationwide. Our vast technological ecosystem facilitates more than
6.5 billion transactions every year and equips credit unions of all
sizes to deepen member engagement and prosper in the fast-paced
world of fintech. The Perks Fun, challenging and, collaborative
work environment with passionate colleagues that care deeply about
the intersection of technology and human-centered financial
services. Great Work/Life Benefits - Paid Time Off (PTO),
Maternity, Parental, Family Care, Adoption Leave Programs,
Community Volunteer Time Off, and 10 Paid Holidays. Health benefits
- medical, dental, & vision plus wellness programs and gym
reimbursements. 401K with generous company match. Tuition
reimbursement. PI133345279
Keywords: CO-OP Financial Services, Rancho Cucamonga , Product Manager, Executive , Rancho Cucamonga, California
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