RN / Manager / California / Permanent / RN Clinic Manager-Rancho Cucamonga, CA Job
Company: STGI
Location: Rancho Cucamonga
Posted on: June 23, 2022
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Job Description:
STG International (STGi) is seeking a Clinic Manager to provide
services at our Community Based Outpatient Clinic. The primary
purpose of this position is to serve as the Patient Relations
Specialist, who represents the interests of Veteran patients in all
areas of the clinic and coordinate care with the Medical Center and
stakeholders. The position requires an understanding of the
programs, processes and procedures of the clinic and relationships
of various services. The position is directly linked to Customer
Service, and Service Excellence program initiatives. The general
duty of the Clinic Manager is to provide professional clinical
services under the direction of the Community Based Outpatient
Clinic (CBOC) and to manage the day to day activities of the
clinic.ESSENTIAL FUNCTIONS:Perform managerial duties related to
organization, leadership, and delegation of tasks, critical
thinking, and prioritizing competing actions/activities.As the
designated CBOC Safety Officer, demonstrates, understands and
performs tasks related to safety and security principles and
practices.As the designated CBOC infection Control Officer,
demonstrates, understands, and performs tasks related to infection
control principles and practices.As the designated CBOC Patient
Advocacy Officer, demonstrates, understands and performs tasks
related to customer service and patient satisfaction.As the
designated CBOC Information Management/Cyber Security Officer,
demonstrates, understands and performs tasks to ensure compliance
with all VA policies and procedures related to information
management.Complete and submit all mandatory reports, logs,
inspections, etc. in an accurate and timely manner as directed by
STGi and its Subcontractor.Demonstrate and utilize the basic
principles of team building to create a positive work
environment.Ensure all STGi and VA policies and procedures related
to CBOC operations are implemented and enforced.Ensure compliance
with all state and federal statutes and regulations e.g. OSHA, CDC,
Joint Commission.Ensure compliance with all contract performance
measures.Ensure all staff are compliant with completing all
encounter forms on the day of the patients visit, but no longer
than 24 hours later.Demonstrate, understand and ensure fiscal
responsibility in CBOC management e.g. judicious use of
supplies/equipment, minimal staff overtime.Demonstrate, understand
and utilize appropriate methods in communication with staff, STGi,
VAMC and all other subcontractors.Ensure the CBOC staff and
workplace remain in a constant state of readiness for any announced
or unannounced inspections/surveys e.g. Joint Commission, VAMC EOC,
CBOC Operations Manager, etc.Work under direct supervision of a
Physician for clinical practice in accordance with state and
federal guidelines and rules.Provide primary and preventive medical
care to meet the needs (physical, mental, and emotional) of
patients under a limited scope of Current Procedural Terminology
(CPT) codes and within his/her skills and training.Provide medical
patient care to the scope and standards of practice established by
a nationally recognized credentialing organization representing
Registered Nurses.Function within the scope of practice of the
state and state Medical Practice Act.Emphasize wellness,
prevention, and early detection.Supervise support staff in delivery
of care to patients.Conduct preliminary review of the Patient
Aligned Care Team (PACT) metrics.Compile all fire and safety
reports and organizes all safety relevant clinic wide drills.Ensure
compliance with all reporting, HIPAA, privacy, OSAHA, VA and OIG
regulations within the clinicImplements and monitors day to day
program operations and modifications.Monitor patient flow
activates, daily patient satisfaction and wait times.Monitor
scheduling and patient access activities.Manage daily staff
performance issues.Coordinate and lead monthly staff meetings.Work
with STGi Program Manager and STGi Human Resources to provide
counselling to staff members.Maintain universal precautions and
infection control practices.Provide smooth and timely flow of
patients in accordance with the VA's access standards and triage
protocol.Perform cardiopulmonary resuscitation (CPR) and assist
during respiratory and cardiac arrest procedures.Set up and operate
therapeutic and emergency equipment, including monitor,
electrocardiogram (EKG), oxygen, automatic electronic defibrillator
(AED) and portable suction.Assist the CBOC staff to ensure all
patient information on access/wait time documentation is complete
and accurate.Assist the CBOC staff to ensure all patient
information on electronic encounter documentation is complete and
accurate.Comply with all federal, state, local, Joint Commission,
Occupational Safety and Health Administration (OSHA), Veteran
Affairs, and Subcontractor safety and operational regulations,
directives and standards.Participate in the ongoing Performance
Improvement Program between STGi and the VAMC.Participate in staff
development programs and Performance Excellence and Peer Review
Programs.Perform, under the Primary Care Provider's and STGi
Program Managers supervision, administrative and clerical
duties.Maintain confidentiality of all information and supporting
patients' privacy, rights, and safety.Manage/coordinate the CBOC's
day-to-day activity.Act as a liaison for the Veterans Affairs
Medical Center (VAMC).Perform other work-related duties as
assigned
Keywords: STGI, Rancho Cucamonga , RN / Manager / California / Permanent / RN Clinic Manager-Rancho Cucamonga, CA Job, Executive , Rancho Cucamonga, California
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