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Insurance Account Manager/CSR

Company: Cornerstone Commercial & Personal Insurance Servic
Location: Rancho Cucamonga
Posted on: September 20, 2022

Job Description:

We are looking for an experienced Account Manager or CSR to act as a liaison between the client and the carriers. Provide product / service information, be able to resolve with accuracy and efficiency any emerging concerns that our customers accounts might face. The Account Manager/CSR must be patient, empathetic and have excellent communications skills. We are looking for someone that is knowledgeable and accurate in the completion of accords and carrier supplementals. The Account Manager/CSR needs to work side by side efficiently with our underwriters to obtain in a timely manner a quote to be able to propose to the client. This position requires high customer satisfaction Responsibilities Manage Income Calls Identify and assess customers needs Build Sustainable relationships and trust with our customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions and alternatives within the time limit, follow up to insure resolution Keep records of customer interactions, guidelines, and policies Skills Customer support experience Strong phone contact handling skills Holds a current California insurance license excellent communication skills Ability to multi-task, prioritize and manage time effectively Knowlegable with EPIC or AMS management systemsJob Type: Full-timePay: $47,170.00 - $51,241.00 per yearBenefits: Health insurance Paid time offSchedule: Monday to FridaySupplemental pay types: Bonus pay Commission payWork Location: One location

Keywords: Cornerstone Commercial & Personal Insurance Servic, Rancho Cucamonga , Insurance Account Manager/CSR, Executive , Rancho Cucamonga, California

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