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Port Dispatch Manager

Company: Worldcraft Logistic LLC
Location: Rancho Cucamonga
Posted on: November 26, 2022

Job Description:

*Job purpose*

The Transportation Manager will organize and oversee a team of employees and drivers, this position working hour varies depending on volume of shipments, ensure that shipments are properly picked up, delivered, loaded/unloaded, and returned in timely manner. Oversee the inspection and maintenance of all company vehicles, trailers, and chassis. Ensure department is operating at peak efficiency and constantly finding way to improve department efficiency and profitability

*Duties and responsibilities*

- Oversees and evaluates all activities of the drivers, dispatchers and company vehicles, ensuring safe and efficient pick up, delivery, and return of all freight in a timely manner and that depart SOP are being followed

- Develop and continuously update SOPs for Drivers and Dispatcher to ensure that all team members to make sure that SOPs are not being deviated

- Ensures handling and delivery practices for Import and Export containers meet company and customer expectations and finds ways to improve.

- Conducts inspections and schedule maintenance for all company trucks, trailers and chassis to ensure compliance with applicable federal, state, local, and internal laws, regulations, and policies in order to pass all monthly and annual inspections.

- Monitors freight movement using various computer software applications and ensuring that all parties are up to date with shipment status.

- Consults with dispatch team to plan loads for the next day, weeks, or even months in advance to ensure efficiency and profitability is met.

- Oversee the drafts and distribution of driver schedules daily and make adjustment as needed; uses company owner/operator when needed to maintain a steady flow of shipments/work for all employees without needing to outsource to other trucking company

- Teaches and implements safe driving techniques and regularly evaluates driver's driving habits and compliance with Federal and DOT standards.

- Assesses efficiency and performance of dispatch and distribution activities; identifies and recommends improvements to shift, department, and facility to help increase department profitability.

- Hires, train, and assigns transportation employees and truck drivers. If needed, Manager fills in where is needed (Example: 2ndshift dispatch or weekend Dispatching)

- Oversee the Over the Road Dispatching project with Worldcraft Logistics LLC employees currently in the outsourcing program

- Oversee LTL movement request and dispatching of Company Box Truck and ensure that all hourly company vehicle movement and LTL shipments are tracked and billed correctly

- Oversees the daily workflow, schedules, and assignments of the docking containers and must coordinates with warehouse team of shipment delivery and priorities of each shipment on how they need to be handled

- Oversee the creation and handling of invoices for Transportation department. Ensure that all invoice is being paid or received correctly with supporting documents and department accounts are kept up to date

- Conducts performance evaluations for team members that are timely and constructive in order to help team member grow and improve in the company

- Implementation and execution of random substance abuse screening, as required by Federal regulation and/or company policy.

- Handles discipline and termination of employees in accordance with company policy.

- Investigate and find resolution for any employee or customer complaint and ensure that it does not happen again or what can be done to prevent

*Qualifications*

* *Education: *

o High school diploma or equivalent (Required)

o College Diploma in related field (Plus)

* *Experience: *

o Supervisory experience (5 Years Required)

o Basic understanding of truck freight rates and how to quote trucking rate to customers to ensure company profitability

o Strong understanding of DOT and FMCSA regulation and other related safety policies and best practices (Required)

o Understanding of how Semi -Trucks, Trailers, Chassis work and how to maintain properly to pass DOT inspections (Preferred)

* *Abilities*

o Ability to thrive in high stress level environment and be able to make decisions to resolve problems as they arise and review after if problem was handled correctly. Learn from each incident and how to improve

o Ability to work well with team members and navigate stressful situations as a team

o Ability to understand that not all situation can be treated the same and that attention to details is a must in order to and handle each situation as needed

* *Specialized knowledge: *

o Experience working with Port of Long Beach and Los Angeles and understands how they operates (1 - 2 Years Required)

o Previous experience with DOT regulation and All Federal Transportation regulation (Required)

o Previous experience with OTR plus

o Bi-lingual (Plus)

* *Skills: *

o Strong supervisory and leadership skills.

o Excellent interpersonal and customer service skills.

o Excellent organizational skills and attention to detail.

o Excellent time management skills with the proven ability to meet deadlines.

o Strong analytical and problem-solving skills.

Job Type: Full-time

Salary: $65,000.00 - $75,000.00 per year

Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Ability to commute/relocate:
* Suite 101 Rancho Cucamonga, CA 91730: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
* Dispatching: 5 years (Preferred)

Work Location: One location%58047475%

Keywords: Worldcraft Logistic LLC, Rancho Cucamonga , Port Dispatch Manager, Executive , Rancho Cucamonga, California

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