Area Manager

Company: ABM Industries
Location: Rancho Cucamonga
Posted on: January 26, 2023

Job Description:

OverviewJoin a team with one shared mission - to make a difference, every person, every day.We are more than 100,000 team members strong, from all backgrounds and corners of the world, with the talent, experience and compassion that enables us to make an impact. For thousands of clients across the U.S. and in more than 20 global locations, ABM takes care of the people, spaces and places that matter most. We also take care of our team members ensuring our company is a great place to work, and our communities are safer, healthier, and more sustainable places to be. Every team member at ABM has the opportunity to make a difference. Every day. And we cultivate a culture where our team members feel seen, heard, and valued and can grow a career and a future with us.Position Summary DetailsThe Account Manager, Operations will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations.Essential Functions

• Establish and maintain strong client relationships with assigned account(s).
• Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.
• Promote a strong safety culture and safe work environment.
• Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement.
• Motivate and develop the team while supporting organizational change.
• Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
• Perform daily quality control inspections to ensure quality standards are met or exceeded.
• Adapt departmental plans and priorities to adapt to operational challenges.
• Perform time studies to optimize operational tasks, schedules, and staff allocation.
• Look for opportunities to increase revenue by providing additional or periodic services to the client.
• Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.
• Special projects and other duties as assigned.Required QualificationsEducation:
  • Bachelors degree or equivalent experience.Experience:
    • 3 to 5 years of experience, including 2 years of supervisory experience.Other:
      • Ability to adjust work schedule as needed to support the operation.
      • Solid business acumen and basic accounting principles.
      • Working knowledge of OSHA safety standards and regulations.
      • Ability to grow strong relationships across all levels of the organization.
      • Ability to work through ambiguity and maintain composure in a variety of situations.
      • Passion for excellence backed by a track record of accountability, collaboration, and integrity.
      • Ability to effectively lead a staff of direct reports.
      • Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills.
      • Ability to work in a fast-paced work environment balancing multiple projects and embracing change.
      • Ability to resolve issues under tight timeframes and pressure.
      • Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
      • Excellent written and verbal communication, team building, and planning skills.
      • Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills
      • Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients.Preferred QualificationsEducation:Experience:
        • Experience in specialized area of assignment preferred.Other:Licenses:
          • Valid state issued drivers license.Working Environment and Travel Requirementswarehouse and 10% local travelPay TransparencyPay Range is $64,480 to $65,000 annually including ABM Benefits, see summary here: ABM 2022 Employee Benefits - Staff & Management - Building Maintenance and Facility Services (https://www.abm.com/abm-2022-employee-benefits-staff-management/)REQNUMBER: 39422All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: ABM Industries, Rancho Cucamonga , Area Manager, Executive , Rancho Cucamonga, California