Sales Support Customer Care Manager

Company: VirtualVocations
Location: Bell Gardens
Posted on: May 3, 2025

Job Description:

A company is looking for a Manager, Sales Support Customer Care.
Key Responsibilities

Oversee daily operations of Sales Support and Customer Care departments
Provide guidance and mentorship to sales support and customer care representatives
Collaborate with other departments to resolve complex customer issues

Required Qualifications

Bachelor's Degree in IT or Computer Science preferred, or equivalent experience
4 - 6 years of experience in a Technical Support or Customer Care role
Thorough knowledge of relevant products and processes
Ability to communicate technical matters in user-friendly terms
Experience with Windows Operating systems

Keywords: VirtualVocations, Rancho Cucamonga , Sales Support Customer Care Manager, Executive , Bell Gardens, California

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