Customer Service Outreach Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Customer Service - Member Outreach
Specialist.
Key Responsibilities
Perform outbound calls to activate and engage members in health
programs and campaigns
Document information obtained from members during outreach and
follow-up
Utilize customer service skills and motivational interviewing to
encourage member participation
Required Qualifications, Training, and Education
High school diploma or equivalent required; associate's or college
degree preferred
Two years of related work experience in healthcare, customer
service, telemarketing, or sales required
One year of call center experience required
Experience equivalent to a lead/senior role or as a Customer
Service Rep II required
Experience with computers, including Microsoft Word, Outlook, and
Excel required
Keywords: VirtualVocations, Rancho Cucamonga , Customer Service Outreach Specialist, Hospitality & Tourism , Vista, California
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