Loss Mitigation Support Representative

Company: Mechanics Bank
Location: Rancho Cucamonga
Posted on: March 21, 2020

Job Description:

CRB Auto, a division of Mechanics Bank, is looking to hire a LOSS MITIGATION SUPPORT REPRESENTATIVE in RANCHO CUCAMONGA, CA!

Primary function of the Loss Mitigation Support Representative position is to perform administrative clerical duties and provide department support to staff and management relating to the daily business operations. (I.e. processing and paying invoices, maintain and produce reports for management, assist with phone calls, etc.) Comply and adhere with all regulatory requirements.

Who you are:

* Provide excellent customer service to both internal and external customers.

* Maintains good relations with third party providers

* Track invoices, payment and assessments

* Assist with the initial vetting process of new vendors by gathering all the necessary requirements.

* Maintain accurate and complete Compliance documents requirements for all Third Party Vendors to ensure that all the necessary paperwork, licenses, insurance bond, etc. are up to date.

* Conduct account audits on all Third Party Collection Agencies to ensure they comply with all State/Federal laws and CRB Auto standards.

* Assist with any other special projects or requests from the Management team.

What you will do:

* Knowledge of FDCPA, UDAAP and state specific laws

* Excellent written and oral communication skills

* Excellent organizational and time management skills

* Previous background processing documents, saving, naming, scanning and uploading

* High school diploma, or general education diploma (GED) required

* One year of customer service experience

* One year of administrative experience

* MECHANICS BANK IS AN EQUAL OPPORTUNITY EMPLOYER AND ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, SEX, SEXUAL ORIENTATION, RELIGION, NATIONAL ORIGIN, AGE, GENETIC INFORMATION, VETERAN STATUS, OR ON THE BASIS OF DISABILITY, GENDER IDENTITY, SEXUAL ORIENTATION OR OTHER BASES PROHIBITED BY APPLICABLE LAW.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

Keywords: Mechanics Bank, Rancho Cucamonga , Loss Mitigation Support Representative, Other , Rancho Cucamonga, California