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Vocational Educator for Caregivers

Company: Home Instead
Location: Rancho cucamonga
Posted on: May 3, 2021

Job Description:

Home Instead office in Rancho Cucamonga is seeking a compassionate, dedicated, organized and goal driven self-starter to be part of our growing care team as a Vocational Educator!

Our CAREGivers provide non-medical care to aging adults and people with special needs, helping them to remain in their home and meet the challenges of aging with dignity, care and compassion. We are looking to fill this position as soon as possible. Please review the responsibilities below and include a cover letter outlining how you qualify for the job, resume, and references with your resume

*** Incomplete submissions will not be given consideration. Please, No phone calls or office visits

The Vocational Educator is responsible for the execution and organization of all training programs for CAREGiversSM. This position will also require the support of shared services.

Primary Responsibilities:                                                                                                

Reflect the core values of Branlyn Prominence Inc. (d.b.a. an independently owned and operated Home Instead franchise).

  • Perform weekly New Hire Orientation classes
  • Perform on-going and quarterly Home Care Aide (HCA) classes
  • Enter and maintain accurate client and CAREGiver records in the operating system
  • Answer each incoming call in a friendly, professional and knowledgeable manner
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers
  • Schedule and conduct CAREGiver Orientation
  • Evaluate and update all orientation and training materials as needed
  • Develop monthly in-service topics to meet CAREGiver and office needs
  • Schedule and conduct CAREGiver Training, In-services and Alzheimer's Training
  • Ensure Home Instead standards are met and upheld
Secondary Responsibilities:
  • Monitor and comply with federal and local labor and safety laws
  • Field new client inquires over the phone in a knowledgeable manner, enter information into the operating system and print out care consultation form
  • Perform any and all other functions and responsibilities deemed necessary
  • Conduct introductions, care consultations and quality assurance visits as deemed necessary
Critical Numbers
  • CAREGiver training conducted in accordance with franchisor and state requirements 100% of the time
  • Achieve and maintain 85% completion rate of Alzheimer's training by CAREGivers working for the franchise office
  • Conduct 2 offsite training sessions per quarter
Education/Experience Requirements:
  • High school graduation or the equivalent
  • One year of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver's license
Supervisory Responsibilities:
  • This position with be responsible for overseeing all of the functions performed by the franchise office's CAREGivers
Knowledge, Skills and Abilities:

Must have an understanding of and uphold the policies and procedures established by Branlyn Prominence Inc. (d.b.a. an independently owned and operated Home Instead franchise)
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Must demonstrate knowledge of the senior care industry
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must be able to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
  • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Must present a professional appearance and demeanor
  • Must have the ability to operate office equipment
  • Must be patient and congenial on the telephone  
  • Must have computer skills and be proficient in Excel and Word
  • Must have the availability to work evenings or weekends as required
  • Must have the ability to work as a part of a team
  • Must demonstrate excellent organizational skills

Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Rancho Cucamonga , Vocational Educator for Caregivers, Other , Rancho cucamonga, California

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