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Sr. Compliance & Risk Analyst

Company: Arrowhead Credit Union
Location: Rancho Cucamonga
Posted on: May 3, 2021

Job Description:

Job Title: Sr. Compliance and Risk Analyst Department: Audit/Compliance/RiskSupervisory Role: No FLSA: ExemptSupervisor's Title: Vice President, RiskPosition Purpose and ObjectivesAs a Subject Matter Expert (SME) in Compliance, evaluates, tests and monitors the Credit Union's compliance programs to ensure adherence with state and federal laws and regulations applicable to the Credit Union, its members and the financial industry including consumer protection and mortgage related matters; stays abreast of pending developments and changes in these laws and regulations. Advises management and Credit Union personnel of emerging compliance matters. Works with management and internal auditors regarding compliance-related issues; provides advice and recommendations on compliance and legal issues as requested.Essential Functions and ResponsibilitiesPersonally, provides exceptional Member service; uses Service Standards in every work-related interaction.Assists the Vice President, Risk with the development, maintenance and administration of an effective compliance program for the Credit Union to ensure adherence with state and federal laws and regulations. These include, but are not limited to Reg Z/Truth in Lending Act (TILA), Reg X/ Real Estate Settlement Procedures Act (RESPA), Graham/Leech/Bliley Act (GLBA), California Consumer Privacy Act (CCPA), California Privacy Law (SB1), Reg C/Home Mortgage Disclosure Act (HMDA), FACT Act, Federal Reserve Bank (FRB), Consumer Financial Protection Bureau (CFPB), regulations pertaining to deposit operations, and lending operations of the Credit Union, as well as other compliance rules and regulations that impact credit unions, including the relationship to BSA/AML/OFAC and Member Due Diligence.Reviews all National Credit Union Association (NCUA) regulations pertinent to Arrowhead operations for procedure and policy changes to assure Credit Union is in compliance with regulations.Researches and maintains knowledge of current market trends, financial products, competitor tactics and all regulatory and compliance issues that may impact and keep Credit Union safe/sound and competitive/productive.Periodically reviews the Credit Union's website and mobile app, advertising and documentation to assure that Credit Union and its policies and procedures are in compliance with all pertinent Federal and State regulations.Conducts periodic checks to see that compliance is applied in practice as well as on paper.Collaborates with Management to ensure compliance functions are well coordinated with departments and branches.Assists with preparation for Compliance Committee meetings including agenda items, presentations, and handouts to coordinate compliance and address compliance-related issues.Maintains an enterprise wide Compliance calendar.Collaborates with Management to ensure products, services, forms, procedures and policies are updated to conform to new regulations, laws and practices.Researches, implements and manages the areas of banking regulations and laws, Credit Union policies and procedures, consumer protections and public interest laws on compliance issues and seeks regulatory interpretations when necessary.Assists the Vice President, Risk with monitoring areas of potential compliance risk and recommending/implementing corrective actions needed to reduce, control or mitigate such risk.Advises Audit, Compliance and Risk management on a broad range of federal/state regulatory and compliance issues.Develops and maintains contacts with outside sources with expertise in compliance matters and may work with outside counsel as necessary to resolve compliance issues.Serves as an expert to provide compliance guidance to Credit Union departments and branches, addressing unique or complex compliance questions, coordinating with the development of products and/or delivery systems or modifying an existing product or delivery system, and identifying compliance related issues and/or new compliance requirements.May review monitoring reports for noted compliance violations.Reports compliance major trends and findings to management; performs analytical reviews studying current and long-range Compliance performance of the Credit Union by annually updating the various compliance programs and related risk assessments, communicating any issues and making recommendations to management.May prepare documentation requested by auditor related to compliance.Collaborates with the Learning & Development Department to develop an effective compliance training program, including appropriate introductory training for new employees and ongoing training for existing staff; serves as the compliance Subject Matter Expert (SME) and may act as training facilitator for Team Members and/or Credit Union volunteers.Assists the Vice President, Risk to ensure the Credit Union is well prepared for and is positioned to receive good results on examinations and audits of compliance-related matters; prepares responses as necessary to examination and audit reports and findings.Performs a compliance review process, assisting Internal Audit as appropriate, to ensure that compliance-related issues are addressed and that the Credit Union is in substantial compliance with applicable laws, rules and regulations.Assists the Vice President, Risk with vendor management support, contract reviews and insurance oversight as needed.Continued education for professional development may/will be assigned.Maintains regular and predictable attendance and punctuality.Maintains a comprehensive knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Asset Controls (OFAC), and ensures compliance with all laws and regulations applicable to area(s) of responsibility.Other duties as assigned and deemed necessary by Supervisor to achieve the goals of the department and the Credit Union.Positions directly supervised: This position has no supervisory responsibilities.Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Competencies for this positionAttention to Detail.Business Acumen.Collaborative.Communication/Presentation Proficiency.Confidence.Conflict Management/Composure.Consultation.Critical and Analytical Thinking.Decision Making.Ethical Conduct.Flexibility.Leadership.Member Service Focus.Multi-tasking.Negotiation.Persuasive.Phone/E-mail Etiquette.Problem Solving/Analysis.Project Management.Organization Skills.Research and Interpretation.Reasoning.Relationship Management.Self-Initiative.Sense of Urgency/Fast-PaceTechnical Capability.Tenacity.Thoroughness/Accuracy.Time Management.Willingness to Embrace Change.Specific knowledge, skills, and abilities required for this positionIn-depth knowledge of compliance laws applicable to credit unions, banks and thrifts; ability to research and analyze application of such laws and develop supportable positions; compliance management skills; possess strong organization skills; excellent interpersonal, oral and written communication skills; ability to plan, organize, direct and control departmental functions; good leadership skills; ability to make sound judgments; and presentation skills. Must be reliable, responsible and trustworthy. Manage priorities to ensure effective accomplishment of objectives. Ability to meet deadlines with minimal errors and not errors that result in financial loss. Ability to be persistent and work well under stress. Effectively handle discussion with Members and third parties when attempting to clarify and determine fact situations involving fraud activities. Ability to handle personal and sensitive information with tact and diplomacy and keep information confidential at all times. Ability to read and interpret documents such as procedure manuals, policies and memorandums; ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with Team Members and Members, vendors and management; effective partnering and relationship management skills; must possess the ability to speak clearly so others can understand; basic math, and problem-solving skills; typing and data entry skills; strong, effective, interpersonal ability to express ideas orally and effectively and speak clearly in individual or group situations; ability to use correct English grammar, punctuation, and spelling; produces written information which may include technical material that is appropriate for intended audience; advanced computer skills operating personal computer including Microsoft Office Suites of Word, Excel, Outlook, accounting software, databases and navigating the internet. Ability to perform accurate data input into a variety of software. High attention to detail and excellent analytical skills. Sound independent judgement. Ability to assume responsibility, display initiative, exercise good judgement and make and act upon decisions with minimal supervision. Ability to make sound business decision on complex Member issues; knowledge of Federal Regulations and compliance; more specialized knowledge of the Symitar system. Ability to provide courteous, knowledgeable and professional Member service both in person and on the telephone. Ability to work in a high demand, deadline sensitive atmosphere; ability to be flexible and able to work in a focused multi-task environment; monitors and checks work for precision, clarity and completeness; produces quality results; ability to take responsibility to own learning and development by acquiring and refining of technical and professional skills needed in job-related areas. Ability to work cooperatively with others as part of a formal or informal team to accomplish Credit Union goals; ability to respect the needs, ideas, and contributions of others, ability to follow up on Member complaints, questions or requests. Strong project-management skills; ability to handle multiple priorities in a fast-paced environment.Education and Experience: High school diploma or its equivalent; Bachelor's degree is preferred; and a minimum of eight (8) years of progressively responsible compliance experience in a financial institution, preferably a bank or credit union. A minimum of three (3) years of compliance experience in a mortgage lending environment is also required. Must be certified in compliance by a nationally recognizable trade organization or its equivalent.Compliance: Ability to maintain a proficient knowledge and compliance of all applicable rules and regulations under BSA/AML and OFAC regulations. This includes, but is not limited to: Bank Secrecy Act; SAFE Act; Anti Money Laundering; Regulation CC; and Regulation Z. Maintain compliance with Federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.Language Skills: Ability to communicate and understand written and oral language and the ability to effectively present information. Ability to read and interpret documents such as policy/procedures.Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest and percentages. Ability to perform basic math skills to include adding, subtracting, multiplying and dividing using whole numbers, common fractions, and decimals.Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral or schedule form.Other Skills and Abilities: Ability to use office equipment such a personal computer and calculator. Must be able to type proficiently. Ability to be bonded. Ability to be punctual and have regular attendance. Ability to listen to others and provide constructive feedback in a coaching/development setting. The ability to exhibit positive behavior by always interacting with others in a manner consistent with our warm, caring and friendly culture.Certificates, licenses, etc. required for this position: BSA/AML Certification (Certified BSA/AML Professional (CBAP); NAFCU Certified Bank Secrecy Officer (NCBSO; Bank Secrecy Act Compliance Specialist (BSACS); Certified Regulatory Compliance Manager (CRCM) Certification; Credit Union Compliance Expert (CUCE); or NAFCU Certified Compliance Officer (NCCO) designation is/are preferred for the position, however appropriate experience will be considered.Work EnvironmentThis position operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.EEO StatementArrowhead is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Physical DemandsThe physical demands described below are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. They are subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the Team Member is regularly required to do the following:Sit at a desk for long periods of time.Intermittent standing, sitting, walking, bending, stooping, and neck flexing.Intermittent pushing, pulling and reaching above, at and below shoulder height.Repetitive motion- frequent keyboarding and mouse usage requiring the fingers to make small movements, and the use of hands and wrists.Manual dexterity.Must be able to routinely perform work on computer for an average of 6-8 hours per day.Must be capable of regular, reliable and timely attendance.Simple grasping by using fingers and palm on an object.Speaking - Convey detailed or important instructions or ideas accurately and efficiently, occasionally presenting to large and small groups.Carrying - transporting an object, usually by hand. The ability to carry and lift files up to 10 pounds.Travel to meetings and events is required. Must be able to maintain a flexible schedule and the ability/willingness to work extended or non-traditional business hours as required.We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. Those applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (909) 379-6643.

Keywords: Arrowhead Credit Union, Rancho Cucamonga , Sr. Compliance & Risk Analyst, Other , Rancho Cucamonga, California

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