Company: Inland Empire Health Plans
Location: Rancho Cucamonga
Posted on: May 3, 2021
Job Requisition ID: 4771
Under general supervision of the
Learning & Development Manager [Supervisor], the Learning &
Development Trainer I is responsible for partnering with level II
trainers in designing, developing and facilitating engaging
learning modules, programs, resources and events, ensuring IEHP can
develop and retain talent while creating a culture of learning. The
L&D Trainer I delivers training covering a wide range of topics
for large and small groups or one-on-one, either in person or
Major Functions (Duties and
1. Conducts multiple training classes
on an ongoing and frequent basis.
2. Performs intermediate formatting functions using Microsoft
Office and other programs as needed.
3. Prepare training resources including the use of Word and Power
Point as well as printing, copying, and binding training materials,
manuals, and handouts.
4. Promotes Team Culture through all interactions.
5. Ensures a welcoming environment for training attendees.
6. Communicates effectively with management and training department
7. Works closely with other trainers and serves as their backup as
8. May schedule training sessions.
9. May schedule training classrooms and facilities.
10. Sets up classrooms for training sessions as needed including
coordinating classroom set up with facilities and IT.
11. Works with subject matter expert to help validate content is
12. Collects feedbacks from trainees.
13. Participates in train the trainer sessions, in order to be
prepared to deliver content.
14. Performs at basic competency for WebEx/E-Learning.
15. Assists in the Development of curriculum for new training
1 or more years of experience as a
Trainer or 2 or more years of experience as a Preceptor will be
considered. Subject Matter Expert (equivalent to 3 or more years of
experience working in [assigned field(s) of
High school diploma or GED
Bachelor's degree from an accredited
ATD Master Trainer Certification
Foundational knowledge of managed
care practices. Foundational knowledge of fundamental
training/L&D techniques for adult learning. Must have thorough
understanding of IEHP, department, policies and procedures
typically gained from previous work experience.
Must have working knowledge of office
equipment. Must be proficient in Microsoft Office, including Word
and Power Point. Must have advanced formatting and technical
skills. Must have excellent written and oral communication skills
to produce and deliver quality training programs.
Ability to learn new computer
software as needed. Must be comfortable with public speaking and at
ease moderating training classes often consisting of attendees with
diverse personalities and backgrounds. Must have ability to
recognize the importance of customer service and work to
incorporate traits of outstanding service into all facets of the
training program. Must adapt easily in an environment of constant
change. Must have attention to detail and the ability to
multi-task. Ability to understand and implement program
Commitment to Team Culture
The IEHP Team environment requires a
Team Member to participate in the IEHP Team Culture. A Team Member
demonstrates support of the Culture by developing professional and
effective working relationships that include elements of respect
and cooperation with Team Members, Members and associates outside
of our organization.
Pay rate will commensurate with experience
Inland Empire Health Plan (IEHP) is the largest not-for-profit
Medi-Cal and Medicare health plan in the Inland Empire. We are also
one of the largest employers in the region. With a provider network
of more than 6,000 and a team of more than 2,000 employees, IEHP
provides quality, accessible healthcare services to more than 1.2
million members. And our mission and core values help guide us in
the development of innovative programs and the creation of an award
winning workplace. As the healthcare landscape is transformed, were
ready to make a difference today and in the years to come. Join our
Team and Make a Difference with us! IEHP offers a Competitive
salary and a benefit package with a value estimated at 35% of the
annual salary, including medical, dental, vision, team bonus, and
Keywords: Inland Empire Health Plans, Rancho Cucamonga , Trainer, Other , Rancho Cucamonga, California
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