Bookseller - Part-Time
Company: Barnes & Noble
Location: Rancho Cucamonga
Posted on: May 3, 2021
Bookseller - Part-Time
CA - Rancho Cucamonga - Rancho Cucamonga - 2729
As a Bookseller, you are responsible for selling by providing
exceptional customer service through our four core service
principles. You make the shopping experience interactive and
engaging by enthusiastically sharing your knowledge about our
products and services and meeting the needs of the customer. You
care about and value people and exemplify our core values.
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Deliver exceptional customer service that ensures sales and high
levels of customer satisfaction.
Execute on the four core service principles: put the book in the
customers hand, offer to order, offer the Member program, and fast
Greet and establish rapport with customers, proactively engaging
them in conversations about our products, services and promotions
to determine their needs and recommend the right products.
Ensure all customer transactions are processed accurately and in a
Share knowledge and enthusiasm about all our products, services,
and promotions, providing a personalized experience to multiple
customers at the same time.
Respond to customers concerns and questions, and secure the
Drive customer loyalty through successful selling of Memberships,
gift cards, Kids Club and other sales initiatives.
Communicate specific product needs to managers to ensure the store
is stocked appropriately with in-demand titles and customer
Recover the selling floor during each shift by, gathering and
restocking items, straightening bookcases, maintaining tables in
the Caf, maintaining restroom cleanliness, and performing other
store housekeeping tasks.
Support and promote business development sales and in-store
Assist in any area of the store as needed.
Adhere to all inventory and loss prevention standards.
Help orient new booksellers, ensuring a smooth acclimation to the
store and our bookselling culture.
Passion for selling
Strong communication skills
Spend the majority of time on the selling floor, which requires
physical activity (i.e., prolonged standing, repetitive bending,
Availability for early mornings, evenings, weekends and holidays to
align with store needs
Barnes & Noble is an equal opportunity and affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to age, race, color, ancestry, national
origin, citizenship status, military or veteran status, religion,
creed, disability, sex, sexual orientation, marital status, medical
condition as defined by applicable law, genetic information,
gender, gender identity, gender expression, pregnancy, childbirth
and related medical conditions, or any other characteristic
protected by applicable federal, state, or local laws and
Please tell us if you require a reasonable accommodation to apply
for a job or to perform your job. Examples of reasonable
accommodation include making a change to the application process or
work procedures, providing documents in an alternate format using a
sign language interpreter, or using specialized equipment. Contact
Keywords: Barnes & Noble, Rancho Cucamonga , Bookseller - Part-Time, Other , Rancho Cucamonga, California
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