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Intake Research Clerk

Company: Impellam North America
Location: Rancho Cucamonga
Posted on: June 6, 2021

Job Description:

Corestaff Services is seeking a Dispute Processing Clerk (Administrative Clerk) for one of the fastest growing Financial Services companies in the nation!Are you looking for a company with a great culture and opportunity to grow?Then this might be a great fit for you! is this long term? Yes! What are the hours like? The shift will be a standard 40 hour a week; Starts at 8:00AM - 5:00PM What is the Pay Rate? $16.00What You'll Do. . . Review and process incoming cases and documents related to cardholder fraud and dispute claims. Provide credit union clients with confirmation within designated timeframes. Monitor incoming queues and prepare cases by accurately documenting cardholder details and completing workflow setup. Generate cardholder correspondence in accordance with regulatory and network guidelines. Conduct transaction research, obtaining, assessing and documenting authorization information and other data necessary for evaluation by Dispute Resolution Analysts. Take limited actions on fraud related cases. Report fraudulent transaction data to card associations as required. Confirm and update card association s warning bulletin/exception file information when applicable. Enter fraud transaction data in dispute case management system for Plastic Card Claims Automation program with CUNA Mutual. Create timely and accurate notifications of case processing actions to credit union clients. Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.What You'll Need. . . Two years in an office environment as a customer service agent or administrative position High School Diploma or equivalent Must have great communication skills Must be able to pay attention to detail Must have excellent Attendance / Punctuality habits Great problem solving skills Data Entry experience Banking / Financial Service experience preferredCorestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

Keywords: Impellam North America, Rancho Cucamonga , Intake Research Clerk, Other , Rancho Cucamonga, California

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