Customer Service Representative - Entry Level Sales/Customer Service

Company: IMG
Location: Rancho Cucamonga
Posted on: June 6, 2021

Job Description:

Job DescriptionOur company is seeking Entry Level Customer Service and Sales Representatives to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the telecom industry. Come join our team of hard-working, talented professionals!JOB SUMMARY:Perform sales functions for existing combined customers as well as prospects. The agent may need to review the benefits of a customers existing coverage and to answer any service and claims questions customers may have.Perform sales function and product needs analysis for the marketing campaign.Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.Follow up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales function if needed.Provide information, and or problem-solving techniques for customers' existing products.SKILLS/EXPERIENCE:Good communication and interpersonal skillsAbility to multi-task, talking with customersEffective listening skillsProblem-solvingBusiness senseProfessional demeanorOutgoing and engaging conversation skillsHigh School or equivalent requiredMultiple Language skill a plusIf you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative or customer retention

Keywords: IMG, Rancho Cucamonga , Customer Service Representative - Entry Level Sales/Customer Service, Other , Rancho Cucamonga, California