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National Building Automation Specialist

Company: Stiles Machinery Inc.
Location: Rancho Cucamonga
Posted on: May 22, 2023

Job Description:

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer's needs.We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way!Essential Functions:

  • Achieve and maintain "expert" status on equipment and processes through formal and on-the-job-training.
  • Perform site lead duties for project level installations.
  • Act as a direct liaison to the factories to resolve technical issues.
  • Supply field service support to regional teams as needed.
  • Provide customers and fellow service representatives with troubleshooting problems/issues, determining needs for installations and service work.
  • Assist regional offices with product training of field service technicians through planned training sessions and fieldwork.
  • Communicate to regional teams any technical modifications and enhancements on products.
  • Assist the Parts Department on technical issues, stocking levels and new machine parts inventories.
  • Assist the Documentation Specialist with identification of customer's documentation needs.
  • Assist in selling services to existing and potential customers. This includes spare parts, support contracts, training courses, preventive maintenance, etc.QUALIFICATIONS
    • Three years progressive experience with Building Automation equipment
    • Three years or more of troubleshooting experience
    • Basic electrical and mechanical experience, to include ability to read prints/diagramsSKILLS & ABILITIES
      • Experienced in MS office suite.
      • Excellent verbal and written communication skillsIf you are currently an employee of a Stiles Machinery customer or dealer, we need written approval from Senior Management of your current employer before continuing the application process.

Keywords: Stiles Machinery Inc., Rancho Cucamonga , National Building Automation Specialist, Other , Rancho Cucamonga, California

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