Roadside Assistance Supervisor
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Supervisor I, Roadside Assistance
Contact Center (2nd Shift).
Key Responsibilities
Lead and coordinate the activities of a team of Roadside Assistance
associates to ensure timely and safe service delivery
Monitor team performance, provide coaching, and conduct training to
meet service and sales goals
Handle escalated member issues and maintain communication with
management regarding operational challenges
Required Qualifications
High school education
4+ years of high volume customer service experience
Exposure to supervisory tasks preferred; Senior or Lead experience
is a plus
Ability to obtain appropriate licensing for sales and service
within 1 year of hire
Keywords: VirtualVocations, Rancho Cucamonga , Roadside Assistance Supervisor, Other , Vista, California
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