Account Advisor (Remote) - National Account Support Team
Company: SSF IMPORTED AUTO PARTS LLC
Location: Carson
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Position Overview: This position
will be responsible for providing customers with fast, friendly and
accurate service. This position will be vital in business
development, reaching sales objectives, as well as building and
maintaining a profitable desk of business, and servicing all House
Accounts. Company Overview: SSF Imported Auto Parts, LLC is an
industry leader in the distribution of high-quality parts for
European cars. We are in four states and in ten locations. For over
40 years, our philosophy has been to strive to meet our customers'
needs and exceed their expectations. We live by the certainty that
every individual at SSF makes a unique and important contribution
to our success! Essential Job Functions Order Processing: As a
member of a busy and dynamic Call Center, filling incoming orders
using our extensive catalog database of automotive components, and
maintaining delivery and shipping options. Speedy and accurate
processing of orders for SSF clientele Customer Service:
Troubleshooting completed orders, helping with returns, warranties,
special orders and other service-oriented issues. New Business
Development: Soliciting sales from dormant customers, qualifying
and gathering information about customers, and cold-calling
prospective new customers. Mailing, distribution and tracking of
printed and electronic sales materials. Assist Account Managers
with the day-to-day correspondence relating to SSF clientele
Promote customer’s use of SSF online system Maintain daily, weekly,
monthly call schedule and follow-up schedule Analyze and maintain
volume on a per account basis Manage outbound freight, delivery and
returns for customers, along with related expenses Educate
customers on new products, promotions, and tools to drive
additional sales growth Phone order coverage for Sales Central
customers, as well as overflow calls from group peers on an
as-needed basis Work with Product Managers to enhance and improve
existing product lines to establish and retain a relationship with
customers Special projects as needed Requirements Extensive working
knowledge and use of factory European Electronic Parts Catalogs.
This position is very detail oriented. A background in auto parts
distribution is a significant plus, especially in the German and
Swedish wholesale parts business Ability to multi-task, prioritize
and resolve customer issues in a prompt and courteous manner
Excellent time management, attention to detail, and ability to work
under pressure Ability to work effectively with a team, as well as
independently Work consistent with SSF Employee Handbook,
guidelines, policies and procedures Physical Demands Extensive use
of hands and arms and computer monitor Other Skills/Abilities
Excellent listening, probing, oral and written communication skills
Bilingual is a plus Proficiency in PC based communications,
Internet, Email, MS Office Use of MS Teams, and PC literate
Education Required High school diploma required Why choose SSF
Imported Auto Parts! Career Development - We offer competitive
compensation and growth opportunities. Great Benefits - Full-time
employees are eligible for medical, dental, vision, life insurance
& 401k. Longevity - Many of our employees have been with the
company for over 10 years. Teamwork - Working together is one of
the many aspect employees’ value at SSF! As an equal opportunity
employer, we value diversity and inclusion. Join our team and grow
with us!
Keywords: SSF IMPORTED AUTO PARTS LLC, Rancho Cucamonga , Account Advisor (Remote) - National Account Support Team, Sales , Carson, California
